Listed below are our policies dealing with Security,
Satisfaction Guarantee, Used Equipment Guarantee, Shipping
Times and Privacy. If you have
any questions, please feel free to ask.
When making an online purchase at Warehouse Photographic, we use a secure server. When
your browser communicates with a secure server all information is encrypted, keeping it
private. This technology makes it safer to transmit your credit card information over the
Internet. To use this server, your Web browser must support SSL (Secure Socket Layers).
Only authorized Warehouse Photographic employees have access to stored information. We
safeguard information according to established security standards and procedures, and we
continually assess new technology for protecting information. Our employees are trained to
understand and comply with these information principles.
Do to store closing,
all sales are final as of 1/17/07
If, for any reason, you are not satisfied with your purchase. Return it
to us, within 30 days, for a full refund of the purchase price.
*
Contact us
for a return authorization number, if you intend
to return your purchase, for exchange or refund. Unauthorized returns are
subject to a 20% restocking fee.
* Equipment must be returned in the condition you received it. Complete with original
packaging, instruction books and warranty cards (if any.)
* Shipping and Handling cost is not refundable.
* After 30 days, only the manufacturer's warranty will apply. If you
need warranty repair on your equipment, let us know and will help you with the
information you need.
Order Processing Time - This is the time from when you place your
order until it is ready to ship. We do our best to ship within 24 hours after
you place your order (weekdays only). Shipments are not made on weekends or
holidays, because UPS does not pick up on weekends and holidays. So, if you
place an order on Friday afternoon, the earliest possible shipping date is on
Monday. Orders with rush shipping are given priority and are shipped first.
Special Orders take longer to be ready to ship.
Shipping Time - This is the time it takes for your order to get to you,
after it is shipped.
UPS Ground - This is our standard shipping method. Depending on
where you are, will determine the shipping time. Normally 2 to 7 working
days. (UPS will not deliver to a PO Box)
UPS 3 Day Express -3 working days
UPS 2nd Day Air - 2 working days
UPS Next Day Air - Next working day
Priority Mail - We offer Priority Mail shipping for those who
require orders to be shipped to a PO Box. Please allow 2
to 5 working days for Priority Mail.
The above information is a guideline only. Many circumstances that are out
of our control, can delay your order, such as weather, holidays, workload, back
orders, etc. If you need your order by a certain date, please let us know.
In some cases, we may be able to speed up the order processing times and
determine the best shipping method, so you get your order when you need it.
Your Privacy
At Warehouse Photographic, we are committed to protecting your privacy online. Our pledge
is to safeguard any information we collect associated with you and your name, and will
make every reasonable effort to use this information only as you request.
Collecting and Using Your Information
When you make an online purchase, the information you provide allows us to process and
fulfill your order, and to notify you of your order status. We need to know your name,
email address, billing and mailing addresses which is stored along with a record of the
products you purchase. We also need to know your credit card number, expiration date and
gift recipient information. Once an online order has been confirmed, credit card
information and gift recipient information is not reused.
When you submit a question or comment in a guest book, we may for your email address,
name and country of residence. This allows us to route your message to the appropriate
support staff to provide you a reply.
When you enter a sweepstakes or other promotional feature, we may ask for your name,
address, and email address so we can administer the contest and notify the winners.
Protecting Your Information
When making an online purchase at Warehouse Photographic, we use a secure server. When
your browser communicates with a secure server all information is encrypted, keeping it
private. This technology makes it safer to transmit your credit card information over the
Internet. To use this server, your Web browser must support SSL (Secure Socket Layers).
Only authorized Warehouse Photographic employees have access to stored information. We
safeguard information according to established security standards and procedures, and we
continually assess new technology for protecting information. Our employees are trained to
understand and comply with these information principles.
Warehouse Photographic will not sell, trade, or rent your personal information
collected online to others (third parties).
How We Recognize You
In general, you can visit WarehousePhoto.com without revealing any information about
yourself. It is our intent to let you know before we collect any information from you
online.
Our site is not setup to track, collect or distribute personal information about you
unless you are a registered member. We cannot, for instance, determine your email address
by examining electronic records. We use the electronic records to compile statistics that
about how collectively our visitors interact with our Web site. These statistics contain
no personal information and are only used by Warehouse Photographic technical support
staff.
Send Us Your Feedback
If you have concerns about your privacy with the Warehouse Photographic Web site, please
tell us by submitting an email to webmaster@warehousephoto.com. We will make every
reasonable effort to address your concerns.
Home
Page
(972)416-7110
